"BANDGOLD" (hereinafter the "Company") values your personal information and complies with applicable laws regarding the promotion of information and communications network utilization and information protection.
Through this Privacy Policy, the Company informs you of how the personal information you provide is used and what measures are taken to protect it.
If this Privacy Policy is amended, the Company will announce the changes through a website notice (or individual notice).
This Policy takes effect as of June 16, 2026.
Through this Privacy Policy, the Company informs you of how the personal information you provide is used and what measures are taken to protect it.
If this Privacy Policy is amended, the Company will announce the changes through a website notice (or individual notice).
This Policy takes effect as of June 16, 2026.
- 1. Personal Information Collected
- 2. Purpose of Collection and Use
- 3. Retention and Use Period
- 4. Procedures and Methods of Destruction
- 5. Provision of Personal Information
- 6. Outsourcing of Collected Personal Information
- 7. Rights of Data Subjects and Legal Representatives
- 8. Installation, Operation, and Refusal of Automatic Collection Devices
- 9. Personal Information Complaint Service
Personal Information Collected
The Company collects the following personal information for services such as OEM inquiries.
Items Collected
Company name, address (region), contact person name, contact phone number, contact email, inquiry details and requested products, order quantity, cookies
Method of Collection
Online inquiry
Company name, address (region), contact person name, contact phone number, contact email, inquiry details and requested products, order quantity, cookies
Method of Collection
Online inquiry
Purpose of Collection and Use
The Company uses the collected personal information for the following purposes.
OEM Inquiry Service
- Receiving inquiries and processing responses
- Receiving inquiries and processing responses
Retention and Use Period
In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. However, if retention is required under applicable laws, the Company retains user information for the period prescribed by law as follows.
- Items retained: Name, phone number, email
- Legal/basis for retention: Basic data for online inquiry feedback
- Retention period: Until the completion of online inquiry feedback
- Legal/basis for retention: Basic data for online inquiry feedback
- Retention period: Until the completion of online inquiry feedback
Procedures and Methods of Destruction
In principle, the Company destroys personal information without delay once the purpose of collection and use has been achieved.
The procedures and methods of destruction are as follows.
The procedures and methods of destruction are as follows.
Destruction Procedure
Information entered by users for inquiries and similar purposes is transferred to a separate database (or a separate document archive in the case of paper records) after the purpose has been achieved, stored for a certain period according to internal policies and applicable laws (see Retention and Use Period), and then destroyed.
Personal information transferred to a separate database is not used for any purpose other than that for which it is retained, except as required by law.
Destruction Method
- Personal information stored in electronic file format is deleted using technical methods that prevent the records from being recovered.
Information entered by users for inquiries and similar purposes is transferred to a separate database (or a separate document archive in the case of paper records) after the purpose has been achieved, stored for a certain period according to internal policies and applicable laws (see Retention and Use Period), and then destroyed.
Personal information transferred to a separate database is not used for any purpose other than that for which it is retained, except as required by law.
Destruction Method
- Personal information stored in electronic file format is deleted using technical methods that prevent the records from being recovered.
Provision of Personal Information
In principle, the Company does not provide users’ personal information to external parties. Exceptions are as follows.
- When users have given prior consent
- When required by law, or when requested by investigative agencies in accordance with the procedures and methods prescribed by law for investigative purposes
- When required by law, or when requested by investigative agencies in accordance with the procedures and methods prescribed by law for investigative purposes
Outsourcing of Collected Personal Information
To fulfill its services, the Company outsources operations to the following specialized companies.
- Consignee: Threeway Co., Ltd.
- Outsourced work: Website and system management
- Outsourced work: Website and system management
Rights of Data Subjects and Legal Representatives
Data subjects may exercise the following personal information protection-related rights against the Company at any time.
Customer Service Department: Customer Support Team
1. Request to access personal information
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request to suspend processing
※ For children under the age of 14, legal representatives have the right to access or modify the child’s personal information and to withdraw consent to collection and use.
1. Request to access personal information
2. Request for correction in case of errors, etc.
3. Request for deletion
4. Request to suspend processing
Installation, Operation, and Refusal of Automatic Collection Devices
The Company uses “cookies” and similar technologies that store and retrieve your information from time to time. A cookie is a very small text file sent by the server operating the Company’s website to your browser and stored on your computer’s hard disk. The Company uses cookies for the following purposes.
▶ What is a cookie?
A cookie is a very small text file sent by a website server to a user’s browser and stored on the user’s computer.
▶ Purpose of using cookies
Cookies store user preferences to provide a faster web experience and are used to improve services for more convenient use, helping users access services more easily.
▶ How to refuse cookie collection
Users have the option to accept or refuse cookies. Through browser settings, users may allow all cookies, confirm each time a cookie is saved, or refuse all cookies. However, refusing cookies may make website use less convenient and may hinder access to some services that require login.
▶ Example of settings
1) Internet Explorer: Tools menu at the top of the browser > Internet Options > Privacy > Settings
2) Chrome: Settings menu on the right side of the browser > Show advanced settings at the bottom > Content settings under Privacy > Cookies
A cookie is a very small text file sent by a website server to a user’s browser and stored on the user’s computer.
▶ Purpose of using cookies
Cookies store user preferences to provide a faster web experience and are used to improve services for more convenient use, helping users access services more easily.
▶ How to refuse cookie collection
Users have the option to accept or refuse cookies. Through browser settings, users may allow all cookies, confirm each time a cookie is saved, or refuse all cookies. However, refusing cookies may make website use less convenient and may hinder access to some services that require login.
▶ Example of settings
1) Internet Explorer: Tools menu at the top of the browser > Internet Options > Privacy > Settings
2) Chrome: Settings menu on the right side of the browser > Show advanced settings at the bottom > Content settings under Privacy > Cookies
Personal Information Complaint Service
To protect customers’ personal information and handle related complaints, the Company has designated the following department and personal information manager.
You may report any personal information protection-related complaints arising from the use of the Company’s services to the personal information manager or the responsible department. The Company will respond promptly and adequately to such reports.
For other reports or consultations regarding personal information infringement, please contact the following organizations.
Customer Service Department: Customer Support Team
Phone: +82-2-891-0500
Email: bandgold1992@bandgold.co.kr
Personal Information Manager: Lee Jin-sook
Phone: +82-2-891-0500
Email: bandgold1992@bandgold.co.kr
Phone: +82-2-891-0500
Email: bandgold1992@bandgold.co.kr
Personal Information Manager: Lee Jin-sook
Phone: +82-2-891-0500
Email: bandgold1992@bandgold.co.kr
You may report any personal information protection-related complaints arising from the use of the Company’s services to the personal information manager or the responsible department. The Company will respond promptly and adequately to such reports.
For other reports or consultations regarding personal information infringement, please contact the following organizations.
1. Personal Information Infringement Report Center (privacy.kisa.or.kr / Dial 118 without an area code)
2. Supreme Prosecutors’ Office Cyber Investigation Division (www.spo.go.kr / Dial 1301 without an area code)
3. Cybercrime Report System (ECRM) (police.go.kr / Dial 182 without an area code)
2. Supreme Prosecutors’ Office Cyber Investigation Division (www.spo.go.kr / Dial 1301 without an area code)
3. Cybercrime Report System (ECRM) (police.go.kr / Dial 182 without an area code)